Your Privacy Matters to Us
We built acuan 288 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA...
How We Handle Your Information
acuan 288 collects personal information you provide during account registration, including your name, email, phone number and identity verification details. When you deposit through DANA, OVO, GoPay or QRIS, we receive transaction data to process your payment securely. We use this information to verify your account, prevent fraud, process withdrawals and communicate about your account activity. Your data is encrypted and stored
on secure servers. We do not sell your personal information to third parties. Where local law permits, we may share anonymised data with payment partners and regulatory authorities in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment details.
Account Settings
Log into your acuan 288 account to review, update or delete your personal information. Your privacy preferences are visible in the security section.
Data Requests
Request a copy of your personal data or ask us to delete your account by emailing [email protected]. We respond within 14 days.
Privacy Standards We Follow
Encryption Standard
All account data and payment transactions use SSL 256-bit encryption. Your DANA, OVO, GoPay and QRIS details are never stored on our servers.
Fraud Prevention
We monitor account activity for suspicious behaviour and verify large withdrawals before processing. Your account stays protected 24/7.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS partners meet strict security requirements. We audit their data handling practices annually.
Compliance Review
Our privacy practices align with Indonesian data protection standards and international payment security frameworks for supported regions.
Staff Access Control
Only authorised team members can access your personal information. All staff sign confidentiality agreements and receive privacy training.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account.
Consistency Across Our Platform
What Defines Our Privacy Approach
Zero Third-Party Sales
We never sell your personal information to advertisers, data brokers or marketing firms. Your account data stays between you and acuan 288.
Transparent Logging
You can see your login history, deposit records and withdrawal requests in your account dashboard. Full transparency on what we track.
Easy Data Export
Request a complete copy of your personal data in machine-readable format. We deliver it within 14 days at no cost.
Account Deletion
Close your account and request permanent deletion of your personal information. We remove it from active systems within 30 days.
Cookie Control
Manage your cookie preferences on our site. We use only essential cookies for account security and optional analytics cookies you can disable.
Policy Updates
When we change this privacy policy, we notify you by email and in-app message. You can review changes before they take effect.